[11/22/19 – 0700PT] Industry has reported that WAWF is non-responsive to EDI (X12 and UDF) transactions. DLA acknowledges the problem and reports that they are working on it. No ETA.
[11/22/19] – 0847] The WAWF Help Desk is reporting that files are currently processing again, and a more permanent solution will be in place this evening.
[8/1/19 – 1150PT] WAWF appears to be experiencing a service interruption. The DLA GEX is processing EDI from Mil-Pac VAN users, but it has received responses on just a handful.
[8/1/19 – 1505PT] DLA EDI reports that they have been researching the issue and that “one of our systems has a severe performance issue and we’re working it. These backlogs should be clearing tonight.”
Mil-Pac will update this entry should DLA provide further information.
IUID Registry processing of XML and flat-file transactions slowed or stopped altogether at mid-day on Monday 7/15/2019. According to the WAWF PMO, the “issue is being worked, but (we) don’t have an estimated fix time yet.”
UID Help Desk:
Email: iuid.helpdesk@dla.mil
Commercial: 269-961-4745
*** UPDATE: [7/19/2019-0630PT] The UID PMO has reported that the “processing delay with IUID XML submissions has been cleared as of late yesterday. The bulk of the backlog has processed.” The PMO further requested that contractors “let us know if you are still missing response files by COB today.”
WAWF users are experiencing serious delays in the processing of EDI Receiving Report and Invoice transactions. These delays are being experienced across network entry points and are not related to any specific software, VAN or data.
Mil-Pac has requested information from the WAWF PMO.
*** [7/12 – 0950PST] Update: The WAWF PMO has reported that they are aware of the problem and are working on a resolution.
The UID Registry transaction upload process apparently crashed around 0900ET on Thursday, May 30. All direct UID Registry transactions are affected.
[06/03/19-0830PT] The IUID PMO reports that a support ticked was issued and they are working on resolving the issue. No ETA was provided.
[06/04/19-1030PT] Registry issues resolved, backlog processed.
PIEE Downtime Notification [11/1/18 @ 13:54]
PMO has made arrangement to have two hours of downtime, 1600-1800 MT, Thursday, November 1, to deploy ESR_88, which is to load a new OCSP signing certicate to WAWF PROD keystore.
During the downtime window, all systems under PIEE (WAWF, EDA, CDR, myInvoice, eMIPR, CORT Tool, IUID Registry, NCCS, Data Lake, the MRS tool, etc.) will not be available.
Sorry for the short notice.
WAWF E-Business Suite Program Management Office
J62C Enterprise Sourcing, Medical and Contingency Portfolio (ESMC)
Defense Logistics Agency (DLA)
Update Aug 6, 2018 – 7:30 am (PST): The DAAS GEX has reported that access to WAWF has been restored and that the backlog has been processed.
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Update Aug 6, 2018 – 6:20 am (PST): WAWF administrators report that steps are being taken to restore access to DAAS to allow flow of RFID Combos and UDF Pack Updates to restart. No ETA has been given. All other WAWF and UID Registry transactions remain unaffected.
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Update Aug 3, 2018 – 2pm (PST): DISA has identified the problem and is working to restore the connection to DAAS for Mil-Pac VAN users to submit RFID Combos and UDF Pack Updates. No ETA has been given. All other WAWF and UID Registry transactions remain unaffected.
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Aug 2, 2018: WAWF appears to have mistakenly removed its channel receiving UDF/FTP transactions from the Mil-Pac VAN. This effects all RFID Combos and UDF RFID Pack Updates posted to the Mil-Pac VAN after 9am (PST) on July 30. Receiving Reports, Reparable Receiving Reports, Invoices, Cost Vouchers, Progress Billings, and UID Registry transactions are unaffected.
We are working with DISA (WAWF) and DAAS to get the channel restored. Transactions may still be submitted to the Mil-Pac VAN and will be held by DAAS (the DOD’s VAN) for processing as soon as the channel is restored.
Please send an email to support@milpac.com if you wish to be notified when this situation is resolved or have other concerns.
WAWF is reporting as of 1330 PT:
There are ongoing issues with inbound connections/transmissions to the WAWF support server.
We are working on it and but don’t have an ETA on when it will be fixed.
DISA/WAWF eBusiness Suite Support
###### WAWF is reporting resumption of normal operations as of 1500PT
The deployment of WAWF 5.12.0 on July 14-15 included an unannounced and undocumented change to the EDI requirements which is causing GFP RRR transactions to fail, system-wide. The error manifests itself in the following error report in WAWF Import Status emails:
ERROR: Property Receiver is a mandatory field.
Affected users should forward any WAWF Import Status emails that include such an error to Mil-Pac Technical Support. We are hand-patching X12-856 Reparable Receiving Reports and X12-857 Reparable Combos and resubmitting to WAWF. Reparable UDF Combos (Combos with RFID) require technical information not yet provided by the Government.
Affected users that have sent in requests for corrections and/or upgrade will be notified when the patch becomes available.
#### Resolved: The Wide Area Workflow e-Business suite is back online.
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The Wide Area Workflow application is current experiencing technical difficulties. Technicians are working on identifying and correcting this trouble as soon as possible.
This does not impact ability of Mil-Pac users to submit shipment and invoice transactions.
Electronic Business Service Desk
866-618-5988, 801-605-7095
disa.global.servicedesk.mbx.eb-ticket-requests@mail.mil